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Shipping & Delivery

When will my order ship?

Processing Time is 2-5 business days. 

Please allow between 1-3 WEEKS for your order to arrive via standard shipping. This is our expectation with current border and customs requirements to ensure your safety and the safety of those handling deliveries.

As of November 2020, most orders are arriving within 2 weeks to Canada and the US after processing. 

Are shipping times affected by COVID-19?

Your safety is our top priority!

At this time, certain items may see a delay due to additional precautions being taken to secure your ship net and ensure the safety of your ordered items. If more than 30 days have passed you should have already received communication from our team. However, in rare circumstances if we haven’t reached out to you, please reach out to our team and we will be happy to assist you.

Will you ship to an International P.O. Box?

We do not ship to P.O. boxes.

Will I have to pay duties / tax?

We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, your shipping cost includes all duties, taxes and customs charges. We will cover the duties/fees to complete your delivery. If your order is refused by customs, you will be responsible if there are any additional charges incurred in shipping the package.

Will you ship to an International P.O. Box?

We do not ship to P.O. boxes.

Can you adjust the value of my order?

No. We are required by law to disclose the full value of the package content.

Do all items ship Internationally?

Certain products or collections are currently available exclusively to customers in the United States. These products are marked with a "US Shipping Only" tab.